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Customer service, IT, and CRM software that’s powerful yet easy to use. Now supercharged with generative AI.
Happy customers. Energized employees. That’s impact.
Choose one. Or all. You’ll see better customer relationships and happier employees—without the bloat, hassle, and expense of typical business software. Plus, you’ll get plenty of help from Freddy AI.
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Don’t just take it from us
Reducing our no-show rate was important to have higher utilization of our sales team. With Freshsales, we brought it down to about 20%, and time is money.
Freshservice is so intuitive and user-friendly. Our end-users find it very simple to raise a ticket and support agents are able to easily transfer tickets within departments.
We use Freshservice for everything, and that just makes it really easy—regardless of what you need as an employee—to know that you can always just go to this tool and you're going to get whatever you need.
See what’s next
News, events, and insights into the ways Freshworks is making work faster, easier, and more human with advanced AI.
New Customer Service Suite
Introducing all-in-one self-service, conversational support, and ticketing. Omnichannel and supercharged with AI.
Q2 ’23 Launch: Virtual Event—watch on demand
Explore our latest AI-driven innovations and vision for the future.
Turn AI from hype into reality
Everything you need to know about using generative AI in customer service
Announcing Freddy AI + GPT
We’re bringing the power of AI and GPT models to the Freshworks product suite
Gartner names Freshworks a Challenger
Gartner recognizes Freshworks as a Challenger in the Gartner® Magic Quadrant™ for IT Service Management Platforms.
100 innovations and ideas shaping business
Freshworks CIO says companies will deploy more bots in 2023 to reduce human dependance on mundane tasks, reduce cost and margin of error.
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Freshworks is 5,000+ employees across 13 global locations focused on one goal: to help more people find success. Come do your best work with us.