Create personalized multichannel customer journeys at scale
Purpose-built marketing CRM for your e-commerce businesses
Message sharper, convert faster, and delight better with a unified marketing automation platform
Drive personalized multichannel engagement
Engage with buyers wherever they are and provide consistent multichannel experiences across email, WhatsApp, SMS, live chat, social media, and more using a single solution.
Segment buyers and engage them with targeted promotions
Create or refine your target audience based on their purchases, behavior, and preferences or use pre-built segments such as new or returning customers, one-time purchases, abandoned carts, and more to send personalized messages that drive conversions.Explore e-commerce segments
Automate workflows to sell while you sleep
Save time and effort with our ready-to-use cross-channel campaigns to automate your tasks at scale. Choose from 20+ e-commerce journey templates, 150+ customizable email templates, and chatbot templates for WISMO, FAQs, checkout, and discounts.Explore e-commerce journeys
Unified CRM for your sales, marketing, and support teams
Break down silos and give your customer-facing reps a single source of truth across every step of the customer journey with Freshsales Suite.Explore Freshsales Suite
E-commerce businesses love Freshmarketer
We started using Freshmarketer for our email newsletter, and we saw the open rates increase from 19% to 46% and the click rates increase from 1.6% to 5%. This led to an increase in our website traffic and eventually attributed to a 5% increase in revenue.