Engage with VPs, CxOs, and leaders from notable brands such as Typeform, WordPress, Freshworks, Gainsight, Hootsuite, Wistia,  and Amazon. Learn from the experts on how to handle day-to-day challenges in customer support, build better relationships with customers and scale customer-facing teams. Tap into never-before-heard stories, years of experience, mistakes, learnings,  and tips—all at the click of a button! This is the platform to transform your customer support and customer success team. 

Why attend the Customer First Summit?

Shape Your Support Strategy

Get insight into techniques used by brands to equip their teams for success, enable proactive support, handle angry customers, and deliver memorable experiences.

Hire, Train, and Scale

Understand from CxOs, VPs, and influencers how brands build and train world-class customer-facing teams. Delve into how you should hire, ingrain a customer-first approach, and scale culture. 

Drive Freshsuccess

Discover how leading brands go about retention, manage churn, and win customer love. Learn to nail every aspect of customer success.

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