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Maximize efficiency in your firm by implementing automated approval workflows in Freshdesk.
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OverviewReviews How to install?
The approval app is the ultimate game-changer for businesses that want to optimize their ticketing solutions like Freshdesk. Say goodbye to tedious, time-consuming manual approval processes, and hello to streamlined and automated approvals. Our approval app is designed to revolutionize the way businesses handle their approval processes. With just a few clicks, you can set up approval rules based on ticket properties, assign approvers within the Freshdesk ecosystem, and sit back and relax. Our app sends email notifications to the approvers, allowing them to approve or reject requests quickly and efficiently. We know that sometimes a single approver might not be enough. That's why our app lets you assign multiple approvers to a single rule, and you can choose whether all of them need to approve or just one. It's all up to you. Give your business the competitive edge it deserves with our approval app.
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1. Open the APPROVALS AUTOMATION app from your gallery 2. Enter the Freshdesk API key and domain URL 3. A Form to create Rules based on ticket types and custom dropdowns appear. 4. Select the approver, do note that you can have multiple approvers for a ticket 5. do not miss the checkbox if approval from one of the selected approver is enough for the tickets approval. 6. Click Install and you should see the app live in your ticket details page

App Info

Published by V Tecknologies
about 1 month ago
Version: 2.0 Version History


Agent Productivity  Bots & Workflows
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