This is our formal statement on our compliance efforts relating to the Web Content Accessibility Guidelines (WCAG) for

How we support accessibility

Freshworks takes the following measures to further accessibility:

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Freshworks’ goal is compliance with WCAG 2.1 level AA.


We take website accessibility seriously and appreciate any assistance in meeting our goal.  We welcome your feedback on the accessibility of Freshworks. Please let us know if you encounter accessibility barriers: