Extend Service Management beyond IT with Workspaces
Empower IT and business teams to co-exist on a single service management platform without compromising on security and autonomy
IT admins can now create multiple workspaces for internal teams within a single freshservice account, enabling business teams like HR, Finance, and Facilities to securely manage their data and settings to offer employee services seamlessly
Delivering multi-departmental services with a unified support portal, boosting employee productivity and satisfaction.
Maximizing existing service desk investments with a single vendor solution through a unified service management platform.
Break silos between teams, enhance process efficiency with cross-functional automation, and bring operational transparency.
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