Proactive messaging for customer engagement made easy with Freshchat
Proactively engage your visitors and customers wherever they are with Journeys.
Your customers want your business to be more accessible than ever. Let them know you’re there for them.
Increase customer engagement on your website, mobile app, email, SMS, or WhatsApp with compelling messages, images, GIFs, and videos.
Get a headstart with ready-to-use, customizable templates. Offer a personalized experience with just a click.
Design intricate flows and segment your customers and visitors with ease. Trigger contextual messages at the right time or based on intent on your website, product, or app.
Measure and analyze key metrics from your ongoing campaigns with dashboards that work out of the box. Review and tweak your journeys based on their performance.
Journeys are workflows to personalize engagement with your customers and visitors throughout their lifecycle.
Proactively reach out to provide contextual customer service.
Engage with your customers through chat or bots on email, WhatsApp, SMS, or social media.
Personalize their experience based on their behavior and interactions.
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