This is where the magic happens
Give your team a workspace that’s designed for ease, productivity, and collaboration.
No Credit Card required.
Customer service can be stressful, whether from home or office. Freshchat's Team Inbox makes an agent's workday easier with an intuitive interface loaded with well-thought-out features.
Manage and reply to conversations from one workspace,
regardless of the channel - WhatsApp, Apple Business Chat,
Facebook, LINE, website, mobile app, and more.
Stop switching between screens to get information about the customer. Team Inbox empowers agents with all the context they need in one place using native and third-party app integrations.
An agent’s workspace is a big part of their workday. So we’ve built Team Inbox keeping them in mind, packed with features that seem small but make a big difference to their efficiency and productivity.
Filter messages based on the response time due on them.
Bring in a teammate better suited to answer a customer problem. Assign one conversation at a time or do it in bulk.
Save time and respond faster with pre-saved replies.
Assign, respond, and resolve conversations in one shot.
Localize your Team Inbox to a language that you are comfortable with.
Freshchat supports thousands of businesses from the same Team Inbox they use.
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