What you’ll learn:

  • Gartner analyst views on the current ITSM ecosystem
  • Critical considerations for businesses looking to implement ITSM technologies
  • Gartner analysts evaluation of Freshworks, other technology and service providers

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Gartner, Magic Quadrant for IT Service Management Platforms, Rich Doheny, Chris Matchett, Siddharth Shetty 31st October 2022

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