Connect with customers where they are

Messaging apps have grown rapidly in the last few months. Tap into its reach and adoption for your customer service engine. 


The Freshchat advantage

Give your workforce everything they need to be  stress-free

  • Unified inbox across email, call, chat, and messenger apps
  • Better team KPIs with solutions that reduce time to response
  • Context-first inbox with customer timeline and an ecosystem of apps
Messaging channel- Snap Messaging channel- Snap


Automate repetitive queries with bots

  • Build and launch bots in hours, not weeks
  • Connect with CRM or ERP tools to automate advanced queries
  • Launch on website, mobile app, WhatsApp, FB Messenger, and more
Messaging channel- Snap Messaging channel- Snap