Freshdesk  Pricing

After you sign up, you can access all the features in the Enterprise or Pro Plan for 14 days. We want to make sure that you are completely satisfied with Freshdesk before you buy the product. At any point during your trial, you can add your credit card to purchase any plan of your choice.

Yes, you can choose to upgrade your subscription instantly. If you wish to downgrade or cancel your subscription, you can do so at the end of your term. Click on ‘Plans & Billing’ in your Freshdesk account to modify your subscription details.

We take security seriously and you get to choose your data center from the get-go. Our servers are hosted in world-class data centers that are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. All Freshdesk plans include SSL for encryption, for FREE, to keep your data safe.

No. Freshdesk is a pay-as-you-go service. We do not have any cancellation fees. You can cancel whenever you want but your cancellation will come into effect only after the end of your term.

We accept Visa, Mastercard, Discover, and American Express. We do not accept PayPal. We will not be able to accept purchase orders over the phone. All of our offline payments follow USD pricing.