Leadership

Girish Mathrubootham is the CEO and founder of Freshworks. In 10 years, with backing from leading investors including Accel, Sequoia, Tiger Global Management, and CapitalG, Girish has taken Freshworks from an idea to a leading software company empowering businesses to delight their customers and employees. Under his leadership, Freshworks has expanded its operations to 13 global locations to serve over 60,000 customers throughout the world. He is also a prominent venture capital investor and adviser to over 60 companies, and founding member of SaaSBOOMi, Asia’s largest community of founders and product builders. 

Dennis M. Woodside has served as our President and as a member of our Board of Directors since September 2022. Mr. Woodside most recently served as President of Impossible Foods Inc., a company that develops plant-based substitutes for meat products, from March 2019 until August 2022. From April 2014 to September 2018, he served as Chief Operating Officer of Dropbox, Inc., a provider of cloud storage, file synchronization, personal cloud, and client software services. He served on the board of directors for ServiceNow, Inc., a service management software company, from April 2018 to August 2022. Mr. Woodside has also held various sales roles at Google over 9 years, from 2003 to 2012, including Managing Director of Emerging Markets, Vice President of Sales in the UK and President of the Americas, where he oversaw an $18 billion ad sales business. From May 2012 to April 2014, Mr. Woodside served as Chief Executive Officer for Motorola Mobility LLC, a consumer electronics and telecommunications company after it was acquired by Google. Mr. Woodside holds a B.S. in Industrial Relations from Cornell University and a J.D. from Stanford Law School.

Stacey Epstein is the Chief Marketing Officer at Freshworks, and an acclaimed enterprise software leader having helped build, grow, and exit iconic SaaS brands. She started and led the marketing functions through 6 years of triple digit growth at both SuccessFactors and ServiceMax. She went on to serve as CEO of Zinc, a real-time communication app for field service workers, which was acquired by ServiceMax in 2019, returning her to the CMO post there. Stacey currently serves on the board of Litmus and CircleCi, and she holds a B.A. in English from Emory University, where she was a four-time all-conference soccer player.

Tyler Sloat is Chief Financial Officer at Freshworks, where he oversees accounting, finance, and IT. Tyler is a seasoned cloud finance leader and board member and has played a pivotal role in several successful IPOs and acquisitions. Previously, Tyler was CFO at Zuora, where he led the company from start-up through IPO in 2018. Before Zuora, Tyler held executive finance roles at a series of technology leaders, including NetApp Inc. and Siebel Systems, Inc., has been a Board member for several companies including Oanda and Compass and currently is an advisor and direct investor to a variety of private companies. He holds an MBA from Stanford and is a CPA in the State of California.

José Morales serves as our Chief Revenue Officer since October 2020. He leads the company’s global GTM strategy, including sales and partnerships organizations. Before Freshworks, Jose helped scale Atlassian’s annual revenues from under $100M to $1.8B. As head of global field operations, he led sales, partner programs, services, and other key go-to-market functions, building and managing global teams across the U.S., the Netherlands, France, Germany, Japan and the Philippines. During his time at Atlassian, he also ran Corporate Development. Jose is on the boards of Jumpcloud and Escuela Bilingue International, a board advisor to DataStax, and is an avid skier and windsurfer. He holds an MBA from the Thunderbird School of Global Management.

Prakash Ramamurthy is Chief Product Officer at Freshworks. He previously served as Senior Vice President of Product Development and GM, Systems Management and Security Products for Oracle Cloud at Oracle Corporation, a database software and technology company, where he oversaw product development, product management and strategy. For the last two years, he has served as Operating Partner of Trinity Ventures, a venture capital firm, where he focuses on investments in early stage technology companies. Prakash holds a B.E. in Computer Science from the College of Engineering, Guindy and a M.S. in Computer Engineering from Boston University.

Suman Gopalan is the Chief HR Officer at Freshworks, where she guides the company’s global people strategy to engage, develop and care for its worldwide employees. Suman and her teams oversee culture, talent and organizational development, employee relations and experience, benefits, compensation, and diversity and inclusion. Previously, Suman led the global and regional HR teams for The Nielsen Company, Dell Technologies and Whirlpool. She holds an MBA in Human Resources from XLRI Jamshedpur, is an active mentor for young women leaders, and the co-founder of the ACT Women initiative.

Pam Sergeeff is the Chief Legal Officer and General Counsel of Freshworks, where she leads the company’s worldwide legal organization, responsible for corporate legal strategy, governance, data protection, privacy and compliance. Pam brings a wealth of experience to Freshworks and was most recently the EVP, General Counsel, and Chief Compliance Officer at TiVo. Before that, she was EVP and General Counsel at Rovi Corporation (which acquired TiVo in 2016) and previously held other senior legal roles at Macrovision and Veritas Software.  Pam holds a B.A. in Economics from UCLA and a J.D. from UC Berkeley School of Law.

Pradeep Rathinam (Paddy) is the Chief Revenue Officer at Freshworks. He leads the company’s global GTM strategy, including in-bound sales, field sales and partnerships organizations. He was previously Freshworks' Chief Customer Officer leading a global team of customer experience employees that span customer success, professional services, and customer service. He founded AnsweriQ, an AI-based customer service automation company, which was acquired by Freshworks in 2020. Previously, he was the CEO of Aditi Technologies and spent over a decade at Microsoft as general manager of the Independent Software Vendors (ISV) business. Pradeep holds a business management degree from Delhi University.

Randi Bryant is the Chief Diversity and Inclusion Officer of Freshworks, where she develops and leads the strategy to create an environment where all employees, customers and constituents feel as if they belong. During her Ph.D. studies at the University of Virginia, Randi was recruited by a technology company in Northern Virginia, CAIS internet, to help guide it from its early stages through its IPO. Randi later founded Bryant Consulting Group, LLC where she served as President for almost twenty years. During that period she contracted with Fortune 500 companies and several Federal agencies to provide DEI services both domestically and internationally. She is the author of two books, including the acclaimed DEI book Neversays. Randi holds a B.A. in English from Tuskegee University and a M.A. in Curriculum & Instruction with a focus on multiculturalism, from the College of William & Mary.

Shafiq Amarsi joined Freshworks as Senior Vice President of Go-to-Market Strategy and Operations in February 2023 and oversees sales and marketing ops, strategy and program management, sales enablement and IT. Shafiq spent the last 8 years at Amazon Web Services (AWS) where he built the Worldwide Sales Strategy, Operations & Enablement teams. At Amazon, Shafiq experienced hyper-growth and helped build a world-class, multi-billion dollar GTM organization. Prior to AWS, he spent 16 years at Microsoft where he began as an enterprise strategy architect, went on to hold several sales leadership roles in the US and internationally, and eventually led Microsoft’s Global Sales and Solutions Strategy. He holds a BS in Engineering from the University of Waterloo.

Murali Krishnan joined Freshworks as Senior Vice President of Customer Experience in February 2023 and oversees customer support, onboarding and digital expansion. In his most recent role at Sprinklr, Murali helped set up the Customer Delight organization, which focused on post-sales customer lifecycle management, including retention and upsells. Prior to Sprinklr, Murali was the Global Innovation leader for EY Global Delivery Service, and before that served as a VP of Services at Dell-EMC leading business transformation and social media support. Murali has led rapid growth and massive scale and his professional passion is to ensure that customers succeed. He has an MBA from the University of Chicago Booth School of Business and a BE in Mechanical Engineering from Anna University in Chennai.