About Freshworks

Freshworks makes it fast and easy for businesses to delight their customers and employees.

TRUSTED BY 60,000+ BUSINESSES OF ALL SIZES

We go the extra mile to meet your needs and proactively work with you to achieve the results you want. Your success is our success.

Girish ‘G’ MathruboothamFounder and CEO
The Freshworks promise

Happy customers. Energized employees. That’s impact.

Choose one. Or all. You’ll see better customer relationships and happier employees—without the bloat, hassle, and expense of typical business software. Plus, you’ll get plenty of help from Freddy AI.

Customer ServiceIT ServiceCRM

Our values

Freshworks exists to make the world of work faster, easier, and more human. Here’s how we do it.

Life at Freshworks

Craftsmanship

Every solution we create is designed to help more people find success, more easily. So, if it’s not world-class, it doesn’t go out the door. “Are you proud to put your name on it?” is the mantra we live by.

Happy work environment

We work together with honesty, empathy, and respect, and cheer each other on. Because we genuinely care for one another. And because we share a purpose: to help more people succeed by continually finding better, more human ways to work.

Agility with accountability

People want to focus on their purpose, not their tools. That’s the world we want for our customers, and ourselves. We’re able to be agile because we’re empowered to take ownership, make decisions, take calculated risks, and get things done.

True friend of the customer

Our goal is to make success more available to more people, both inside and outside our company. We won’t be satisfied until we’ve made work faster, easier, and more human for every client we serve—and every member of our team.

Get to know us better

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Discover a better, fresher way to work

Be part of our mission to make work more satisfying and productive for everyone.

Careers
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Check out the latest news and announcements

Keep up with the continuing story of a company that’s reshaping the world of work.

Newsroom
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Gather insights from our in-house team

Get our unfiltered thoughts on building better customer relationships and more.

Blog
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Get to know our leadership team

Meet the industry-leading executives creating the future of business software at Freshworks.

Leadership