Freshworks for IT

IT performance, not software bloat.

Modernize IT, unify business teams, and realize fast time-to-value.

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TCO, down. ROI, up

Automate easily

No-code workflows and powerful automations drive efficiency, eliminating repetitive tasks and boosting productivity.

Integrate seamlessly

Unified service and operations management on a single platform break silos, maximize service availability, improve resolution time, and reduce costs.

Deploy instantly

Customize quickly and easily by leveraging the no-code platform. All with expert onboarding, migration services, and 24/7 support.

Faster, easier ITSM

Freshworks for IT frees up your agents’ time with AI and automation capabilities that work out of the box. Connectors and APIs integrate seamlessly, so you can address employees’ issues, and keep everyone aligned to your processes.Freshservice for ITSM

Feeling the love for Freshworks IT.

One of our major decision points was the ease-of-use and flexibility of the platform. That is the most important thing for me right now. However, I haven't forgotten that you had a fully operational and stable product. Everything from the implementation and support has been great.

Robert LyonsChief Technology Officer, Katz Media Group
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When we embarked on this project, we asked ourselves how we would create the best experience for managers, remove roadblocks in their work and make life easier for them. We believe we have achieved this goal with Freshservice.

Brooke O’KeefeHR Manager, Randstad
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We’ve had good feedback from different departments. Beyond the departments we added as part of the launch, Marketing and Sales are now coming to us to develop unique workflows, yielding stronger reporting and internal training through Freshservice. It’s allowed us to think outside the box....

Fred ChinSenior Director of IT End-User Services, RingCentral
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