Freshworks Inc. caters to a global customer base. Our products are used by SMB, Mid-Market and Enterprise customers across verticals, be it travel and entertainment businesses or hospitals and government agencies. Our market presence spans several continents.

As we continue to expand our business and grow our revenue within regions, based on certain eligibility criterions, we are required to levy a certain percentage of tax - this could be in the nature of GST/VAT/Sales Tax from our customers, depending on the prevalent laws of the region/country/state/district. 

Please select a region for details on the specific tax rules pertaining to it.

Regional Tax FAQs:

ASEAN                                                Kenya

North America



South Africa